Consumers have complained that the company failed to return items
FRANKFORT, Ky. – Kentucky Attorney General Russell Coleman announced action to protect Kentuckians against a Louisville-based moving company. The lawsuit, filed in Franklin Circuit Court, comes after the Office of the Attorney General received consumer complaints regarding Margaret’s Movers, owned and operated by Margaret and Arthur “Stormy” Weathers.
Consumers have complained that the company failed to return items to the consumer after storage, failed to disclose where the items were being stored, damaged items during moving and storage and that items entrusted to Margaret’s Movers for storage were stolen.
“Moving is always stressful, and the Kentuckians who entrusted their precious belongings to this company have been repeatedly let down. When a company takes advantage of their customers and then refuses to work with our Office to make them whole, we’ll hold them accountable in court,” said Attorney General Coleman.
In addition to the consumer complaints, Margaret’s Movers has not obtained the required state certification. The company was last authorized to provide local moving services in 2015. Despite not having the necessary certificate to provide these moves, Margaret’s Movers advertises and provides those services. This practice is unfair to every moving company that abides by the law and obtains the necessary certificates before providing local moving services.
As part of initial proceedings in the lawsuit, the Franklin Circuit Court granted the Attorney General’s request for a temporary restraining order. The order prohibits Margaret’s Movers from moving any commercial or residential property within the Commonwealth, demanding payment from any customers, disposing of or relocating consumers’ property, disposing of any documents or evidence, or conducting any new business in Kentucky. In accordance with state law, the Office is also seeking civil penalties for Margaret’s Movers’ violations.
The Attorney General’s Division Chief for Consumer and Senior Protection Chris Lewis led the Commonwealth’s effort, along with Deputy Director for Consumer Protection Jonathan Farmer and Assistant Attorney General John Ghaelian.
Read the Attorney General’s complaint here.
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